PRIVACY POLICY

Effective Date: September 27, 2026

Tandem Events LLC (“Tandem Events,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use and share information when you visit TandemEventsFL.com, submit an inquiry, schedule a consultation or interact with our online services.

1. INFORMATION WE COLLECT

Information you provide may include:

  • Your name, email address, telephone number and preferred contact method

  • Event date, type, location, venue and estimated guest count

  • Theme, colors, décor preferences, requested services and budget information

  • Consultation responses, messages and other information you choose to provide

  • Inspiration photographs, venue photographs or files you upload

  • Proposal, contract, invoice and payment-related information

  • Communications sent through our Website, email, telephone or connected platforms

Payment-card information is processed through the applicable payment provider. Tandem Events does not receive or store your complete payment-card number.

2. INFORMATION COLLECTED AUTOMATICALLY

Squarespace and connected services may automatically collect information such as:

  • IP address

  • Browser, network and device information

  • Pages visited and referring pages

  • Clicks, scrolling, searches and timestamps

  • General Website traffic and usage activity

We use this information to operate the Website, understand visitor activity, improve our content and help protect against fraud or misuse.

3. HOW WE USE INFORMATION

We may use personal information to:

  • Respond to inquiries and provide consultations

  • Determine availability and prepare recommendations, proposals or estimates

  • Schedule appointments and communicate about an event

  • Create and administer contracts, invoices, retainers and payments

  • Plan and deliver requested event services

  • Maintain business, tax and transaction records

  • Improve the Website and client experience

  • Protect our business, clients, property and legal rights

  • Send promotional communications when the recipient has consented or when otherwise permitted by law

4. HOW WE SHARE INFORMATION

We may share information with service providers that help operate our business, including:

· Squarespace, which hosts the Website and provides Website analytics

· Acuity Scheduling, which manages consultations, intake forms and reminders

· Square, which provides estimates, contracts, invoices and payment processing

· Communication, file-storage, accounting or professional-service providers used to support business operations

We may also disclose information when required by law, to respond to valid legal process, to prevent fraud or harm, or in connection with a business transfer.

We do not sell clients’ personal information for money.

5. COOKIES AND ANALYTICS

The Website uses necessary cookies that allow Squarespace to securely operate and display the Website. Depending on Website settings and your consent choices, analytics or performance cookies may also be used to understand Website traffic and activity.

You can manage cookies through your browser and any cookie-consent options displayed on the Website. Disabling certain cookies may affect Website functionality.

6. PAYMENT INFORMATION

Payments may be processed through Square or another payment provider identified at checkout. Payment providers collect and process information under their own privacy notices and security practices.

7. INFORMATION RETENTION

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain transaction and tax records, resolve disputes, enforce agreements and meet legal obligations.

Information that is no longer reasonably required may be deleted or securely disposed of.

8. DATA SECURITY

We use reasonable administrative and technical measures intended to protect personal information. However, no Website, email system or electronic-storage method can be guaranteed completely secure.

Please do not submit Social Security numbers, government identification numbers, medical records or other highly sensitive information through Website forms.

9. YOUR CHOICES

You may ask to access, correct or delete personal information maintained directly by Tandem Events, subject to applicable legal and record-retention requirements.

You may unsubscribe from promotional emails by using the unsubscribe instructions provided in the message or by contacting us. Transactional communications concerning inquiries, appointments, contracts, invoices or booked events may still be sent when necessary.

10.  CHILDREN’S PRIVACY

The Website is intended for adults seeking event services and is not directed to children under 13. We do not knowingly solicit personal information directly from children through the Website.

11. PHOTOGRAPHS AND EVENT MEDIA

This Privacy Policy does not by itself authorize Tandem Events to publish identifiable client or guest photographs. Any permission to photograph an event or use event images for promotional purposes should be addressed separately in the applicable client agreement or written media authorization.

12. THIRD-PARTY LINKS

The Website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Tandem Events is not responsible for independently operated third-party services.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy when our practices, services or legal obligations change. The revised policy will be posted with an updated effective date.

14. CONTACT US

Privacy questions or requests may be submitted through the contact form at TandemEventsFL.com or by calling (850) 296-9794.